HOLIDAY GIFTING POLICIES
Our updated Holiday Policies aim to make the Varsity Headwear gifting process as seamless and efficient as possible. Explore our Free Express Global Shipping, Personalized Gift Wrapping, returns until January 31st and so much more below.
If you have remaining questions, please do not hesitate to reach out to our team at firstname.lastname@example.org.
FREE EXPRESS GLOBAL DELIVERY
We offer Free Express Global Shipping on all orders. Once your order is received, our team will pack your order within the next working day and it will be on its way to you. All orders are personally packed from our own warehouse in Oslo to ensure a final quality check.
For outside of Norway: We use DHL for all international orders. Expected delivery is 1-4 days, depending on your location, from the order date.
For Norwegian Orders: We use Bring for orders within Norway. Expected delivery is 1-2 days, depending on your location, from the order date
Please note these delivery times are not guaranteed and that it may take more time if you reside in a smaller city or rural area.
To receive your order in time for the holidays, please note our shipping deadlines.
Europe, America, Asia, Africa: December 19, 2022
Norway: December 20, 2022
EXTENDED FREE RETURNS
We offer extended free returns on all holiday orders from the time of purchase. All holiday gift returns or exchanges will be accepted until January 31st. To make the return process simple, we include a return shipping label and step-by-step return guide in every order if you are not satisfied with your purchase.
Please note that refunds are only accepted if the unused cap is in pristine condition, including the label still attached and returned in the original packaging. Interested in receiving 60-day returns? Become an Owner’s Club member by signing up here.
SIZING GUIDE FOR GIFTS
Choosing the size is an important step when selecting a cap as a gift. The good news is if you get it wrong the first time we offer free, express exchanges so you can find your perfect fit. Whether purchasing for yourself or as a gift, you can follow these steps to help guide your decision.
Step 1: Measure Your Head
If possible, it is best to measure your head or the giftees head to get the size right. Use a measurement tape to measure your head. Measure in the same angle as you would wear your cap. Please repeat the measurement three separate times to ensure accuracy. The video below shows how to measure correctly. Consider that all our caps can be adjusted +/- 1,5 cm using the strap. Please see our instructional guidance page here for more information.
If not, statistically it is likely that a male will fit into a medium and a female into a small based on our current customer base. If the person has mentioned having a larger head, size up for their cap from these recommendations.
Step 2: Other Headwear
Check inside other rigid headwear such as helmets or other caps. Typically, the sizing will be the same in our caps.
Step 3: Order a Free Measurement Tape
To be precise, we will send you a free measurement tape by mail. This is a simple way to ensure the right fit before ordering.
Step 4: Exchange If Needed
We offer free returns and exchanges until January 31st on all orders and gifts. If you or the giftee does not have the right size, there will be a return label included and we would be happy to send you the right size within days.
COMPLIMENTARY GIFT WRAPPING
We offer beautiful gift wrapping on all orders for free. Every detail of our packaging and wrapping has been thought through to create an elegant and personalized gift. Simply select *Add Gift Wrapping* at check out and we will take care of the rest!
OPTIONAL PERSONALISED ENGRAVING
Make the gift personal with our customized diamond engraving plate, for an additional charge. Add up to four characters to a stainless steel plate that can be attached to any Varsity Headwear Cap. Simply add engraving on the shopping bag page, once you have selected a cap. If you have purchased the wrong size, you can keep the plate and transfer it to the new cap when you have exchanged the size.
WAYS TO SHOP
We aim to provide an exceptional online shopping experience with express delivery and free returns on all orders. If you prefer to shop in person, you can visit one of our many stores or pop-ups during the holiday season.
If you are not located in one of those regions, you can always visit one of our many great retail partners around the world. Visit the store directory here.
TAXES AND DUTIES
All taxes and duties are included. The price you see on the product includes ALL local taxes and duties from the time of export to the time of delivery in your home country.
SAFE AND TRUSTED PAYMENT METHODS
We have carefully selected our payment providers to offer our customers a wide range of international options that are safe and practical. Currently, we offer the following payment options: VISA, MASTERCARD, AMERICAN EXPRESS, VIPPS and PAYPAL.