Choosing your cap

Colors

As a starting point, we recommend you to choose a cap colour that pairs well with the clothing colors you normally wear. If in doubt, play it safe. You can always be more daring on your next order!

Fabrics

Our caps boast a wide range of exquisite fabrics, giving each of them a slightly different character – be it in terms of overall appearance or use case.

Size Tips

Make sure to measure your head size accurately, following the steps outlined in our Guidance video. This will not only save you time and effort, but will also help us reduce the environmental footprint we incur when returning packages.

Choosing your cap

Colors

As a starting point, we recommend you to choose a cap colour that pairs well with the clothing colors you normally wear. If in doubt, play it safe. You can always be more daring on your next order!

Fabrics

Discover our wide range of fabrics from some of the best weavers and mills in the world. Chosen specifically for their characteristics in combination with their feel and color. Learn more about each caps' fabrics in the information box found on the product page.

Size Tips

Make sure to measure your head size accurately, following the steps outlined in our Guidance video. This will not only save you time and effort, but will also help us reduce the environmental footprint we incur when returning packages.

Common questions

What are the differences between the sizes?

Our caps come with an adjustable strap on the back which you can adjust approximately 1,5 cm.

Our recommended size guide is as follows:

XS (52.5-54.5 cm | 20 ¾ - 21 1/2  inches)

S ( 54.5-56.5 cm | 21 ½ - 22 ¼ inches)

M (56.5-58.5 cm | 22 ¼ -23 inches)

L (58.5-60.5 cm | 23-23 ¾ inches)

XL (60.5-62.5 cm | 23 ¾ - 24 ⅝ inches)

 

From our experience women often tend to choose a small or a medium size, while men often choose either Medium or Large. All heads are unique so difficult to predict what might fit just you without measuring your head. 

What countries do you ship to?

Worldwide to all countries that DHL are able to deliver to.

How much duties and taxes do I have to pay?

All taxes and duties are included in your order price. No surprises.

How long time will the shipping take

We pack all orders ourselves from our Oslo store after a final quality check. We do this as fast as possible and always within the next working day. If you order by midday (Oslo time – CET) we often manage to send the same day. Shipping time is normally one day to most large cities in Europe and 2 days to large cities outside Europe. Please note that these delivery times are indications and not guaranteed. Note that delivery takes a little more time if you live in a rural area or in smaller cities/towns.

What forms of payment do you have?

In our store we accept payments via MasterCard, Visa, Paypal and VIPPS (Norway only).

The cap I want is no longer in stock, when will it be back?

All our collections are made from our custom made fabrics, therefore when we have used all the fabric for one season we do not reorder until the following season. If the hat you want is on our website but out of stock you unfortunately will have to wait until next season to see if it returns.

Some of our caps are based on different seasons and may not come back in later collections due to design changes or availability. Any questions regarding this may be asked by mail or telephone.

I have received a gift card, how do I use it?

Digital gift cards: Unfortunately we currently do not offer digital giftcards.

Physical gift card: Please email sales@varsityheadwear.com in order to redeem your gift card and place your order or come by our store to get your hat right away.

How do I cancel my order?

If your order hasn’t been shipped yet, we can cancel and return the full amount paid. Please get in touch with us as soon as possible to organize a refund. If the order has shipped you will need to follow the regular return guidelines included in your order.

Where do you produce the caps?

We design all our collections and caps at our HQ in Oslo, Norway. We source fabrics from different factories and weavers, primarily in Europe. The caps are sewn together into the finished cap at our partner factory in Vietnam. We work closely with all our suppliers in order to make sure we can produce the highest quality caps, while at the same time making sure everyone involved in our value chain has good working conditions and fair pay. 

How do I attach my Capsaver strap?

Please follow this link to Vimeo to see our little How to video  - Link to video

Can I exchange size or return my cap?

Yes, if your cap is still in perfect condition and you have not used the cap, you can either exchange size/colour or return your cap in our store or use the return service. Please read the Return & Exchange guide that was included in your order box. 

Can I wash my cap in the washing machine?

Please do not, it will easily loose its beautiful shape and the fabric can be damaged.  

What is the status of my order?

All orders are handled as swiftly as possible and usually shipped within maximum 2 working days. You can follow your shipment by using the tracking link in the email we sent you. 

What is Varsity's social media name?

What is the Varsity Owners Club and how do I become a member?

To become a member of the Varsity Owners Club you need to own a Varsity Cap. When you become an Owners Club member you will receive our newsletter, get special invitations and access secret products. If you are not a member, but would like to be, please go to the Owners Club page accessible from the main menu. 

Do I need an account to order online?

No, you can order as a guest. To access the checkout page, choose your cap and go directly to payment.